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Basic Questions Business Leaders Must Ask About IT Risks

by Ivy

In light of the recent major IT disruptions affecting 8.5 million Windows devices, the UK government has introduced a new Cyber Security and Resilience Bill. This proactive measure responds to the rising frequency and severity of cyber-attacks that have impacted critical functions across various sectors, including the Ministry of Defence, the British Library, Royal Mail, and the NHS.

While I commend the government’s efforts to enhance our cybersecurity framework, it is equally crucial for business leaders to pay close attention to these developments. Many leaders lack a deep understanding of their business systems, which hampers their ability to effectively assess cyber risks. A common scenario involves leaders asking their IT teams, “Are we protected?” and receiving the reassuring reply, “Yes, we’ve Cyber Essentials, ISOs, and we were fine during the last disruption.” However, such assurances often fall short of providing a comprehensive understanding of the organization’s risk landscape.

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The Wake-Up Call of Cyber Threats

Just like a homeowner realizes the importance of insurance only after a burglary, businesses often recognize the true impact of a cyber-attack only after it occurs. A major reason for this oversight is the absence of a clear framework for managing IT risks. In contrast to health and safety regulations, which offer straightforward guidelines and fearsome regulatory oversight, there is no equivalent standard for cybersecurity risk management, despite its critical importance to customers, employees, and shareholders.

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Many business leaders mistakenly assume that by utilizing major cloud service providers, their organizations are automatically compliant, secure, and backed up. However, it is essential to understand that cloud services are merely tools; it is the responsibility of the organization to ensure their safety and security.

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The recent widespread IT outage served as a stark reminder of the risks associated with cloud-hosted systems. Companies should reevaluate their IT profiles and consider the heightened risks posed by relying on cloud infrastructure for critical operations.

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Essential Questions for Cyber Risk Assessment

At Claritas Solutions, a Wetherby-based IT company, we frequently observe businesses uncritically adopting cloud-based services, erroneously believing they are safe simply because they are popular. However, as we have seen, widespread adoption can lead to widespread consequences when issues arise. To enhance your organization’s cybersecurity posture, it’s essential to ask the following fundamental questions:

How do you manage IT risk?

Understanding the processes and strategies in place for managing IT risk is crucial. This includes identifying potential vulnerabilities and ensuring appropriate safeguards are implemented.

How do you protect your business against cyber-attacks, and how often is this protection tested?

Regular testing of cybersecurity measures is vital to ensure they are effective. This could include penetration testing, vulnerability assessments, and employee training.

How do you detect incidents once they’ve happened, and how are they reported to you?

A robust incident detection and reporting mechanism is essential. This includes having clear protocols for identifying breaches and ensuring that relevant stakeholders are informed promptly.

How do you get yourself back up and running afterwards?

A comprehensive disaster recovery plan is necessary for minimizing downtime and data loss after an incident. This plan should be regularly updated and tested.

By seeking answers to these questions, business leaders can gain a clearer understanding of their organization’s current risk exposure. It’s also important to recognize that relying on a single provider for core critical systems poses inherent risks and should be approached with caution. Organizations must implement robust mitigation strategies to address potential failures.

Conclusion

In conclusion, business leaders must take proactive steps to understand and manage IT risks within their organizations. By engaging with the essential questions outlined above, they can begin to build a more resilient cybersecurity framework, ultimately safeguarding their businesses against the ever-evolving landscape of cyber threats.

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