Since the start of the war, a mental health hotline in Israel has been overwhelmed.

Violence between Israel and Gaza has entered its third week.

As the number of dead and wounded continues to rise, survivors of the 7 October attack by Hamas are still in shock.

And thousands of friends and family members are left mourning their loved ones and wondering how they’ll pick up the pieces of their lives.

The Natal Helpline has been helping people with war-related PTSD for 25 years. But for the past two weeks they have been in “emergency mode”. But for the past two weeks, it has been in “emergency mode” and calls have been pouring in.

NPR’s Ari Shapiro speaks with Emi Palmor, director of Natal, the Israeli helpline.