In the wake of a recent cold snap gripping Alabama, numerous Alabama Power patrons are facing unexpectedly higher utility bills. This surge in costs has prompted a petition urging Alabama Power to reduce its rates, garnering nearly 5,000 signatures thus far.
Acknowledging the concerns raised by consumers, Alabama Power has announced a temporary measure to forestall disconnections due to non-payment. The company, in conjunction with the Alabama Public Service Commission, has assured customers that no disconnections will occur until March 15th. In a press release, the company emphasized its commitment to assisting customers during this challenging period.
“We want to reassure customers that, in coordination with the Alabama Public Service Commission, Alabama Power commits that we will not disconnect customers due to non-payment through March 15th. We understand the challenges they may be facing and are committed to supporting them,” the company stated.
In response to the public outcry for reduced costs, Alabama Power is exploring avenues to aid customers experiencing financial hardship. They urge individuals encountering difficulties to reach out to discuss potential payment options and assistance programs.
